“I would like to take this opportunity to extend to Acrometis and the entire implementation team, my congratulations on a job well done. The support and training during and after the transition was excellent and well received.
After only 90 days of implementation, we are seeing a two-thirds reduction in the number of documents our adjusters are touching. This significant reduction, in the number of touches, allows our adjusters to focus on the core elements of claim management such as; prompt contact and improved communication with injured associates, operating personnel and in assisting injured associates in returning to work, resulting in a win-win situation for all concerned.
We look forward to building upon these early successes.”
President, MAC Risk Management, Inc.